Account Information

  • Your student loan account number, payment address and correspondence address have changed. Please begin using this new information to send/make payments and to correspond with MOHELA.
  • Your new account number will be included in your transfer notification letter.
  • Paperless enrollment from your previous servicer will not transfer. Sign up for Paperless today.
  • Correspondence received by your previous servicer will be forwarded to MOHELA until 30 days after the transfer.
  • Active Deferment and Repayment Plans should remain active until the scheduled end date or until we are notified of a change.
  • Recalculation of your repayment schedule for future installments may occur. Should this occur, you will be sent separate notification.
  • Set up your online account! Manage your account by creating a New User login. This process takes just a few minutes and establishes a secure way to manage your account online.
  • Consumer reporting agencies will be notified of the transfer by MOHELA within approximately 60-90 days and account activity is scheduled to be reported monthly thereafter.
  • You may qualify for a variety of repayment plans or forgiveness options. Learn more at